Press release
Aptabit joins TSANet, the global network for collaborative technical support
Aptabit has joined TSANet as a Limited Member, becoming part of a community of more than 900 technology companies that collaborate on customer support in cases involving more than one vendor.
Source: TSANet
Aptabit has joined TSANet as a Limited Member. The membership was announced by TSANet itself, which welcomed the company to its community of more than 900 technology companies.
TSANet brings software and hardware vendors together in a common framework for collaborative technical support. When a support case involves products from more than one company, the members’ support teams have a defined path to engage one another and work the case together, under a shared legal agreement and code of conduct.
Support in multi-vendor environments
The Aptabit Platform is installed on each organization’s own infrastructure and runs alongside servers, storage, backup, databases and applications from other vendors. When an incident involves more than one of these components, coordination between vendors shortens the path to resolution.
By joining TSANet, Aptabit becomes part of this collaboration network among vendors, strengthening support for customers with multi-vendor enterprise environments.
Image: TSANet promotional material.
